Refund Policy

1. Scope of this Policy

This Policy covers the course fee you pay Skill IT Education for enrolment in one of our programmes, whichever mode you study in. It does not cover fees for external certification exams (for example CEH, CompTIA Security+ or similar) — those are paid directly to the certifying body, not to us, and are governed by that body’s own terms.

2. Refund Eligibility Window

To be eligible for a refund, you must submit your request at least 7 working days before your course’s scheduled start date.

• Requests received 7 or more working days before your start date are eligible for a refund.
• Requests received less than 7 working days before your start date, or on or after the date your course has started, are not eligible for a refund.

"Working days" excludes Sundays and public holidays.

3. How to Request a Refund

Send your refund request in writing to us, by email or phone, stating your full name, the programme you enrolled in, and your batch’s start date:

We’ll confirm we’ve received your request and let you know its status.

4. Refund Amount, Method and Timeline

An eligible request is refunded the course fee you paid for that programme, back to your original payment method. Our admissions team will confirm the exact timeline when they process your request.

5. If We Cancel or Postpone Your Batch

If Skill IT Education cancels a batch, or postpones it indefinitely, before it starts, you are entitled to a full refund of the fees you paid for that batch — this eligibility window does not apply in that case.

6. Contact Us

Questions about a refund, or about this Policy, can go to the same team:

7. Changes to this Policy

We may update this Refund Policy from time to time. The current version is always on this page with its "Last updated" date.